Vi Farmers Market
Effective Date: June 1st 2024
At Vi Farmers Market, we are committed to providing excellent customer service and support. Our support policy outlines the hours of availability and the procedures for addressing customer queries and concerns. Please read this policy carefully to understand how to contact us and what to expect.
Our customer support team is available to assist you with your queries and concerns during the following hours:
We are closed on weekends and public holidays. Any queries received outside of our support hours will be addressed on the next business day.
For support, you can reach us through the following methods:
Our support team is available to assist you with:
We strive to respond to all queries as quickly as possible. Our typical response times are as follows:
Please note that response times may vary during peak periods or due to the complexity of the inquiry.
If you are not satisfied with the initial resolution provided by our support team, you may request to escalate the issue. An escalation will be reviewed by a supervisor or manager, and you will be contacted with further assistance.
We value your feedback and suggestions to improve our services. If you have any feedback, please email us at info@vifarmersmarket.com.
For any support-related queries, please contact us at:
Vi Farmers Market
P.O. Box 273
Road Town, Tortola,
Virgin Islands U.K
Phone: 284-495-2852
Email: info@vifarmersmarket.com